For a very long time, customer support has been associated with call centres and phone support. It is the closest
If you would like to create a thriving business, you wish to require care of your biggest assets – Customers.
Customers are necessary for succeeding in the business world, which is why you should never take their purchase journey for
Online businesses have a common approach to reputation management. They wait for their customers to post an online review and
Any business, small or large, knows the importance of having satisfied customers. They are the backbone of any successful company.
We are in the middle of the pandemic and everyone’s working from home – said every blog published in the
The Oxford dictionary needs to rewrite its definition of customer service. The term used to entail the advice and support
Sometimes, doubling your revenues isn’t as hard as you think. But you keep revamping the wrong business units, believing that
Mistakes made in the customer service department can adversely affect your business. The impact might not be too big on
Have you ever lost potential customers from your business? How did you feel? Losing potential customers from your business is