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Category: Customer Service

February 15, 2022 Customer Service

6 strategies to help you make the most of customer feedback

Feedback from customers is critical to the success of your business. If you want your business to grow, you need

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January 5, 2022 Customer Service

7 examples of customer retention strategies that work

We’re all familiar with the adage, “it’s always easier to keep your current customers than it is to find new

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December 21, 2021 Customer Service

10 hacks to align customer support and sales

Does your company suffer from department silos? If you didn’t know, a department silo is a department or a team

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December 10, 2021 Customer Service

Social Mentions: A tool to level up customer service!

Building a business and keeping the growth steady is widely dependant on 3 major aspects. Your product, marketing your product,

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November 19, 2021 Customer Service

5 amazing examples of how to use customer insights

Thanks to the fast-paced digital world, consumers and their needs and preferences are constantly changing. Trying to keep up with

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October 26, 2021 Customer Service

A practical guide to utilise social media to increase customer satisfaction

Customer happiness is crucial to every company’s success. As more customers use Facebook and Twitter to vent their frustrations or

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October 8, 2021 Customer Service

How to Use Facebook Messenger for Customer Support

Messaging is now one of the most effective ways for a business to interact with its customers. In fact, almost

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August 17, 2021 Customer Service

How to Create a Customer Testimonial Page That Converts (+ Examples)

Here’s the truth: You can be the exact solution your audience needs, but if they don’t trust you or what

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July 13, 2021 Customer Service

7 Best Practices for Great Social Media Customer Service

Building a great relationship with your customers is essential for a successful business. In today’s world ignoring the effectiveness of

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June 23, 2021 Customer Service

6 ways to earn your customers’ loyalty

It’s not enough to get someone to buy from you just one time. To be successful, you need to have

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