Customer Service Archives - The Crowdfire blog

5 best customer retention strategies for a small business

Ecommerce is a tough business to be in. As a result, many small businesses struggle to sustain themselves. To ensure

Selling your products and services on Instagram and not offering customer service at the same time is the best way

Over time, the use of social media sites has increased. More businesses are leveraging social media sites to grow their

The way businesses interact with customers has changed dramatically in recent years, thanks to the rise of social media. Platforms

Personalized customer service is a technique that emphasizes the treatment of customers as individuals. In an impersonal and technologically minded

Customer relationships are at the heart of every business, and in the digital age, these relationships are increasingly being forged

Ever since Social Media became the preferred method for customers to get their issues resolved, there has been a significant

Have you ever walked into a store you just couldn’t get enough of? A store that you swore was built

You may always be on the lookout for social media posts that go viral and brands that are creating a

What life looked like before Community Marketing Manager was thing. Picture this It is the early 90s; traditional marketing methods