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Tag: customer success

March 12, 2020 Customer Service

Customer Experience How does Cross-cultural Management Make a Difference

How often does the customer experience management of a company actually match the expectations of the customer?  According to research

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October 1, 2019 Customer Service

Customer Success: How to Tell Customers What to Do

Customer service is a tricky business. With so many conflicting personalities and challenges, it can be challenging to manage expectations

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