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Tag: customer care

February 25, 2020 Customer Service

How to Handle Negative Comments on Social Media Like a Pro

Social media is widely used all over the globe. It is a source of connection between people. It might not

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December 18, 2019 Customer Service

6 keys to improve customer service skills

Customer service is still the 6th most important and common job in the United States. In any organization, the customer

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August 29, 2019 Customer Service

What is better? Having 100 Customers or 10 Loyal Customers

When was the last time you saw a customer making the efforts to find an alternative for your brand? Well,

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July 4, 2019 Customer Service

Why Social Media Is a Key Part of an Omnichannel Customer Experience

The principle of omnichannel approach is not only firmly entrenched in modern business vocabulary, but also has become an indispensable

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July 1, 2019 Customer Service

7 Ways to Offer a Great Digital Customer Experience

Today, the markets around the world are highly competitive, and price and quality can no longer serve as key differentiators

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