6 keys to improve customer service skills
Customer service is still the 6th most important and common job in the United States. In any organization, the customer
Tag: customer care
What is better? Having 100 Customers or 10 Loyal Customers
When was the last time you saw a customer making the efforts to find an alternative for your brand? Well,
Why Social Media Is a Key Part of an Omnichannel Customer Experience
The principle of omnichannel approach is not only firmly entrenched in modern business vocabulary, but also has become an indispensable
7 Ways to Offer a Great Digital Customer Experience
Today, the markets around the world are highly competitive, and price and quality can no longer serve as key differentiators