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Tag: customer experience

November 7, 2020 Customer Service

Top-6 Trends That Will Redefine Customer Experience in 2021

If there’s one business learning to take away from Covid-19, it is this: Customer experience is the heart, soul, and

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September 23, 2020 Customer Service

6 Challenges of Remote Customer Service + Solution Ideas

Ever since the 1970s, telecommuting is one of the most preferred modes of work. Although it did not gain much

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July 15, 2020 Customer Service

How to Maintain Customer Relationships During a Pandemic

The world continues to battle the effects of the COVID-19 pandemic. Given that a vaccine is still unavailable commercially, governments

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July 7, 2020 Customer Service

Customer Experience in 2020 and Beyond 7 Trends worth Adopting

Customer experience is the essence of every business strategy. A business can have a stellar branding, powerful business plan, and

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June 30, 2020 Marketing

Top Helpful Tips to Improve Customer Experience With Technology

Customer experiences matter because that is the core of loyalty, not price or content marketing or social media which ranks

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June 16, 2020 Customer Service

Mastering Customer Experience As a Small Business

Customer experience is a term you hear often online, but one which still puzzles many small business owners. What is

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March 12, 2020 Customer Service

Customer Experience How does Cross-cultural Management Make a Difference

How often does the customer experience management of a company actually match the expectations of the customer?  According to research

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December 18, 2019 Customer Service

6 keys to improve customer service skills

Customer service is still the 6th most important and common job in the United States. In any organization, the customer

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November 5, 2019 Customer Service

5 strategies to go social with your customer service

Social media is growing bigger, faster and more powerful by the second. Businesses are aware of this fact but so

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October 1, 2019 Customer Service

Customer Success: How to Tell Customers What to Do

Customer service is a tricky business. With so many conflicting personalities and challenges, it can be challenging to manage expectations

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