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Category: Customer Service

August 22, 2019 Customer Service

Top tools for reputation management in social media

Once you’re online, the world is allowed to have its own opinions of your company, but they’re not always positive

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July 4, 2019 Customer Service

Why Social Media Is a Key Part of an Omnichannel Customer Experience

The principle of omnichannel approach is not only firmly entrenched in modern business vocabulary, but also has become an indispensable

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July 1, 2019 Customer Service

7 Ways to Offer a Great Digital Customer Experience

Today, the markets around the world are highly competitive, and price and quality can no longer serve as key differentiators

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12 Tips to provide stellar customer service on Twitter (2)
January 25, 2019 Customer Service

3 Ways To Deal With Negativity In Customer Service

In the Customer service industry, it’s easy to feel the negativity and take it personally. Here are some nifty tips to help you deal with this negativity.

January 21, 2019 Customer Service

12 Tips To Provide Stellar Customer Service On Twitter

Great customer service is all about helping your customers in a smooth, timely and personalised fashion. Be the human who makes everyone’s day by being positive, fun, helpful and creative!

6 ways to thank your customers on Social Media
January 16, 2019 Customer Service

6 Ways To Thank Your Customers On Social Media

Use these creative ways to show how thankful you’re for their business.

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