It’s no secret we live in an increasingly digital, ever-connected world. (This is especially true at the time of writing
Over the years, customers have become even savvier and better informed than before, which makes them get tired of all
Long gone are the days when Instagram was a simple social media app for sharing photos and videos with your
When was the last time you saw a customer making the efforts to find an alternative for your brand? Well,
The principle of omnichannel approach is not only firmly entrenched in modern business vocabulary, but also has become an indispensable
Today, the markets around the world are highly competitive, and price and quality can no longer serve as key differentiators
Now schedule and reply with GIFs!
In the Customer service industry, it’s easy to feel the negativity and take it personally. Here are some nifty tips to help you deal with this negativity.
Great customer service is all about helping your customers in a smooth, timely and personalised fashion. Be the human who makes everyone’s day by being positive, fun, helpful and creative!
Use these creative ways to show how thankful you’re for their business.