Posted by Email marketing is very effective in the service industry. You can use email marketing campaigns to inform prospective customers about the services you offer.
How do you come up with quality and effective email marketing campaigns? Service-based businesses need to experiment with different strategies before they roll out their campaigns.
The cost of implementing an email marketing campaign is close to nothing. This means that you have to put in the effort for your campaign to yield positive results.
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Target Market Segments Separately
Market segmentation ensures that you use your emails to target the right audience with the right emails. Tailor the messages you email by audience to increase your customer conversion rate.
Use customer data to group your audience based on demographics, interests, and preferences. For instance, grouping your audience by age allows you to take advantage of generational marketing preferences.
You can also group your audience according to time zones. Imagine sending a ‘Good morning’ email to everyone on your mailing list without considering what time it is where they are.
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Personalize Your Emails
People are more likely to open an email if it has their name on it. Emails that are not personalized end up getting lost in spam.
Also consider having your emails coming from a specific person instead of the company to bump up your open rates.
Including the recipient’s name in the email shows that you’re a business that serves its customers without bias. People want to transact with a service business that will go out of its way to deliver exception customer service.
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Be Concise
All emails you send to prospective customers should be short and straightforward. Concise emails ensure that recipients know what the email is about from the get-go. Reader friendly-emails encourage people who’ve never interacted with your business to read your email.
Say what you want to say without beating around the bush. There’s no use typing long paragraphs when no one is going to read everything. Most of the time, people scan through emails to determine if it’s worth their time.
The fewer the words, the better. If you need them to read something, include a link so that those who’d like to learn more can click on it. If your email takes more than three minutes to read, people are going to ignore it.
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Always Include a Call to Action
Why are you sending all these emails to people? I bet it’s not so you can pass time. Every entrepreneur understands how exhausting running a business can be. That is why every marketing action should have a purpose behind it.
Use your email marketing campaigns to trigger actions from customers. It might be a reminder that they have an item in their cart or that you have offers and promotions.
Don’t use call to actions that expect customers to guess what you want them to do. Use direct requests instead of open ended-questions.
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Offer Limited Time Deals
Urgency will entice prospective customers to make purchases. When using your email marketing campaign to tell people about promotions and offers, have a timeline in mind. An offer that’s on for too long does not encourage purchase.
You’ll notice a significant uptick in sales when you have offers that last for one or two days. Consider adding a countdown at the bottom of all emails. When customers see that time is running out, they’re encouraged to make an immediate purchase. People naturally wait for the last minute to act.
Final Thoughts
Email marketing plays an important role in service businesses. Unlike products, you have limited opportunities to use graphics for illustrations. Use your words to convince prospective customers that they need your expert services. An effective email marketing campaign can drastically boost your customer conversion rate.
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